Important Notice

Please allow 3-4 working days for us to process your order and send your e-code. All orders received after 4.30PM will be processed next working day. Our working days are Monday – Friday only.

Orders made on Saturdays and Sundays will be processed in the following week.

E-Code Email Delivery

E-code will be sent to your email. Please check for your inbox of the email that you used when purchasing. Please also check your SPAM FOLDER.

E-Code on the Website

If you can’t find in your email even after 4 working days, please follow these instructions;

  1. Visit our website and click “My Account” at the top.
  2. Enter your email and password. In case you forgot your password, please use the “Forgot password feature”.
  3. After logged in, click on “Orders” from the left side menu.
  4. On your orders page, click on your Order number.
  5. You should see the updates page with the e-code under the section “ORDER UPDATES”.

More Help

Still no e-code? You can get help via the following channels;